Chief Digital Business Officer

South Africa Permanent
  • Top African Telco Operator
  • New Fintech/ Ecommerce/ Digital Business Initiative

About Our Client


Job Description

The Chief Digital Business Officer will have the following responsibilities:

  • Customer:
    • Build a framework for analysing Fintech/Ecommerce/Digital Business opportunities enabling development and managing Fintech/Ecommerce go to market strategies
    • Provide out of the box, strategic thought leadership on how to evaluate and continually improve delivery for Fintech/Ecommerce/Digital Business customers and enablement partners in the ecosystem and then drive implementation of the recommendations
    • Drive a "customer centric" focus in goals, strategy, evaluation of success, process design
  • Business:
    • Perform in depth analysis (e.g. market-sizing, competitive landscape mapping, channel assessment, segmentation, financial performance) to generate business insights for Fintech/Ecommerce/Digital Business initiatives
    • Develop high quality business plans for Fintech/Ecommerce/Digital Business initiatives by ensuring their alignment with short-term and long-term objectives
    • Drive revenue and take complete ownership of Fintech P&L
    • Formulate business Strategy, turn-around policies and fast track execution of Fintech/Ecommerce/Digital Business objectives
    • Oversee all Fintech/Ecommerce/Digital Business operations and business activities by ensuring desired results and working with the other business leaders
    • Develop a deep understanding of the market, client trends and competitive activities and develop market intelligence and strategy materials for decision making in Fintech/Ecommerce/Digital Business initiatives
    • Support market assessment and business case development for new strategic initiatives, partnerships
    • Build and enhance partnerships with local merchants and international players like Visa & MasterCard
    • Enhance merchant database
    • Take ownership of customer retention and loyalty, launch programs
  • People:
    • Build trust relations with key partners and stakeholders and act as a point of contact for important shareholders within the company and externally
    • Coordinate activities between sales, product, technology, and marketing to coordinate and implement relevant solutions
  • Processes & Control:
    • Keep Cost (Opex and Capex) under Budget
    • Ensure strict compliance for all Regulatory obligations
    • Maintain relationship with the relevant regulatory bodies
    • Be responsible for risk management, operations and credit control
    • Undertake new Product development and end to end rollout
  • Security:
    • Implement and act in accordance with the organization Information security policies as per Security Policies
    • Protect assets from unauthorized access, disclosure, modification, destruction or interference as per Security Policies
    • Report security events or potential events or other security risks to the organization as per Security Policies

The Successful Applicant

  • A Master's degree in the fields of Computer Science, Marketing, Technology or related fields
  • Minimum 5-7 years' related work experience in driving similar initiative
  • An MBA would be an advantage
  • Strategic thinker ("futurist outlook") coupled with the ability to roll up sleeves - distinct problem- solving and analysis skills, combined with savvy business judgment
  • Have an innovative and disruptive mindset and constantly looking forward
  • Proven experience in strategy formulation and complex organizational wide problem solving.
  • Highly independent in thinking and framing problems, driven by intellectual curiosity
  • Excellent verbal, written and interpersonal communication skills, and the ability to handle complex situations involving multiple stakeholders

What's on Offer

  • Be part of a Pioneer Telco Group at an exciting time of them going into the Fintech space!
Vishma Soorjee
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Vishma Soorjee
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