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Chief Operating Officer, FinTech (Hong Kong)

Hong Kong Permanent $200,000 - $250,000 per year View Job Description
Lead and scale demand-side operations across Marketing, Product, Customer Experience, and Operations for a US-listed FinTech platform. Reporting to the CEO, you'll drive user growth, operational excellence, and digital innovation across multiple markets.
  • Drive growth for a leading fintech platform in Southeast Asia
  • Shape strategy and operations at executive leadership level

About Our Client

Our client is a market-leading financial products platform in Greater Southeast Asia, serving millions of users and partnering with hundreds of financial institutions. The company is committed to delivering best-in-class digital experiences and driving financial empowerment across the region.

Job Description

  • Lead and scale demand-side operations across Marketing, Product, Customer Experience, and Operations for a US-listed FinTech platform. Reporting to the CEO, you'll drive user growth, operational excellence, and digital innovation across multiple markets.
  • Oversee day-to-day operations across Marketing, Product and Customer Experience.
  • Drive user acquisition, engagement, and retention across credit cards, loans, insurance, and wealth products
  • Accelerate mobile app growth through product-led strategies
  • Architect and scale membership and loyalty programs
  • Develop and execute growth strategies with Product, Engineering, and Commercial teams
  • Build strategic partnerships to unlock new distribution channels
  • Champion operational excellence and scalable, data-driven processes
  • Foster a culture of rapid experimentation and outcome-based delivery
  • Partner with the CEO on business strategy and cross-functional alignment



The Successful Applicant

  • 12+ years of leadership experience in scaling digital consumer platforms (FinTech, marketplaces, or app-first ecosystems preferred)
  • Proven track record managing large cross-functional teams across multiple markets
  • Strong expertise in user growth, product strategy, and customer lifecycle management
  • Highly data-literate with experience in experimentation frameworks and analytics
  • Fluent in Mandarin and Cantonese, plus English
  • Based in Hong Kong or willing to relocate



What's on Offer

  • Competitive salary and bonus
  • Annual leave, birthday leave, tenure leave, and international remote work leave
  • Professional training and career advancement opportunities
  • Comprehensive insurance and mental wellness programs



Contact
Anselm Xavier
Quote job ref
JN-092025-6845820

Job summary

Function
Operational & General Management
Subsector
Operational & General Management Subsector
Industry
Technology Media & Telecoms
Location
Hong Kong
Contract type
Permanent
Consultant name
Anselm Xavier
Job reference
JN-092025-6845820
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Page Executive
Anselm Xavier LinkedIn
Research Project Manager

Anselm leads APAC Research at Page Executive, advising on Technology & Digital talent across Southeast Asia & Japan, with deep expertise in mapping, advisory & C-Suite engagement.

Read more about Anselm Xavier

About Page Executive

Page Executive are inclusive Recruiters and Hirers, as reflected in our Clear Assured Platinum Standard Accreditation from the Clear Company. We are passionate about attracting diverse talent and are committed to ensuring our processes are inclusive and supportive.