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Chief Operation Officer - Hospitality

Bangkok Permanent THB350,000 - THB400,000 per month (THB4,200,000 - THB4,800,000 per year) View Job Description
We are seeking an experienced Chief Operating Officer (COO) to lead and oversee the operations of multiple hotel properties in Thailand. As the right hand to the Chief Hospitality & Tourism Business Officer (CHTBO), you will drive strategic initiatives, enhance operational efficiencies, and uphold the highest service standards.
  • Lead the operations of a prestigious hotel group
  • Drive innovation and operational excellence

About Our Client

Our client is a leading Thai hospitality group with a strong presence in the hotel industry. They manage a portfolio of high-end properties and are committed to delivering exceptional guest experiences through world-class service and operational excellence. This is an exciting opportunity to join a dynamic organisation that is shaping the future of the hospitality sector.

Job Description

  • Develop and implement strategic operational plans to enhance service quality, operational efficiency, and guest satisfaction.
  • Define and enforce service and operational standards, ensuring compliance with safety, cleanliness, and brand guidelines.
  • Supervise and support General Managers (GMs) and Hotel Managers, ensuring all properties operate effectively and consistently meet performance benchmarks.
  • Monitor, analyze, and continuously improve hotel operations, implementing best practices to optimize guest experience and financial performance.
  • Oversee property maintenance, security, and hygiene protocols to ensure a safe and well-maintained environment.
  • Collaborate with marketing, sales, and finance teams to align operational goals with business growth objectives.
  • Drive innovation and digital transformation to enhance operational efficiency and guest engagement.

The Successful Applicant

  • Minimum 5 years of experience as a COO in the hotel or hospitality industry.
  • Fluency in Thai and English are required.
  • Strong leadership and operational management skills.
  • Proven ability to optimize hotel operations, enhance guest experiences, and drive revenue growth.
  • Experience in budgeting, cost control, and P&L management.
  • Excellent problem-solving, decision-making, and stakeholder management abilities.

What's on Offer

  • Competitive salary & performance-based incentives
  • Leadership role in a market-leading hospitality group
  • Opportunity to shape the future of high-end hotel operations in Thailand
Contact
Pla Lertsiri
Quote job ref
JN-022025-6662984

Job summary

Function
Operational & General Management
Subsector
Operational & General Management Subsector
Industry
Business & Support Services
Location
Bangkok
Contract type
Permanent
Consultant name
Pla Lertsiri
Job reference
JN-022025-6662984

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