Director of IT Managed Services - SaaS Platform Services

Sunbury-On-Thames Permanent
  • Director of IT Managed Services to oversee Customer solutions and IT Services
  • Director of IT Managed Services to oversee Customer solutions and IT Services

About Our Client

A fast growing and leading edge SaaS Platform providing customers with a unique offering in the Data Services space.

This client is seeing considerable uptake on product and are at a time of scale and development in their product service provision to customers. This is a key hire in the business and are looking for someone who is highly motivated self-starter that can support them evolving their IT manged services delivery focusing on excellent product solutions and customer satisfaction.

Job Description

About the job

Core Responsibilities

  • Oversee Build and run internal and customer cloud based SaaS platform systems to high standards of reliability, availability, compliance and security.
  • Manage and develop a collaborative and high performing team culture.
  • Develop processes and procedures to improve efficiency and effectiveness of the team.
  • Ensure our tools and techniques stay up to date with industry best practices.
  • Implement and maintain security and compliance in everything we do.
  • Work with clients and the business to agree and align processes, procedures and technologies to meet client requirements.
  • Work with the management team to forecast and budget for investments in systems and staff to deliver managed services function.

The Successful Applicant

Skills and Requirements

  • Experience operating in a senior management or director level role in technology or IT services business preferably experience around delivering customised SaaS Platform solutions to clients or related IT managed services to clients.
  • Motivated professional with initiative, excellent communication skills and a fantastic delivery track record.
  • Collaborative leader who builds high performing teams.
  • Experience working with cross-functional and geographically diverse teams.
  • Building and running an ISO 27001 and PCI or other security environment to audited standards.
  • Understanding of all aspects of IT services provision including service management, infrastructure, network, storage, server and virtualisation.
  • Degree or higher level qualification in computing or related technologies.

What's on Offer

Looking to offer a competitive Market rate salary plus bonus, pension and benefits package. Located in SW London, they are operating a hybrid working set-up to promote both flexible working and build team / office culture as you require in the role.

Michael Warren
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Job summary

Contract type
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Michael Warren
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