Head of Digital - Director IT

Main Responsibilities

1/ Digital transformation

• Develop a clear and compelling digital strategy for the organization's future.
• Ensure that digital initiatives are fully integrated with the strategic-planning process, including leadership commitment and resource allocation.
• Own and monitor the digital-innovation project portfolio.
• Lead digital transformation efforts across the entire organization.
• Set and implement digital strategy by working with cross-functional partners to transition from traditional to digital processes.
• Break down data silos, promote a digital culture and build a digital business technology platform.
• Monetize data collected from multiple sources by using advanced technologies.
• Implement data analytics effectively into business processes.
• Build, manage, and continue to grow a digital-innovation ecosystem, both internal and external.
• Identify new tools (AI, digital, CRM) that can support and enhance our activities.
• Ensure business intelligence systems meet organizational requirements.
• Develop fact-based metrics to determine the ROI of digital efforts.
• Keep pace with market innovation to maintain a fresh digital strategy.

2/ Information technology management

• Set and validate the major developments of the organization's information system.
• Match the needs of users, the organization's strategy and the technologies offered by the market.
• Evaluate and recommend investments according to the desired technologies and possible solutions.
• Define quality and security procedures for information systems.
• Define the norms and standards for databases, systems, networks and security norms and standards.
• Define infrastructure and application maintenance policies.
• Ensure compliance with the specifications of the projects that it is asked to implement.
• Choose and implement software packages or applications developed in-house.
• Ensure the organisation, monitoring and validation of IT developments.
• Supervise the purchase of computer equipment and software.
• Organise technical support and assistance to users and set up indicators to monitor users satisfaction.