HR Manager Barcelona

Barcelona Region Permanent
  • Human Resources Manager
  • Shared Service Centre

About Our Client

Important multinational company in the services sector is looking for an HR Manager for its offices in Barcelona.

Job Description

Purpose of the role:

The SSC HR Manager leads and directs the SSC HR team of 6 (formed of HRBPs, HR generalists, Compensation & Benefits Specialist and Talent Development) to enable them to deliver a comprehensive and excellent HR service to the business.

Key responsibilities:

  • Implement and develop HR strategies, policies, frameworks and initiatives aligned with the overall business, the company's strategy and the Shared Services strategy locally and globally where needed.
  • Partner to senior leadership, SSC board and provide decision support through HR metrics.
  • Setting objectives for the HR team to manage the entire employee life-cycle steps for the entire Barcelona Shared Services Centre from Hire-to-Retire. Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.
  • Drive the Diversity, Equity & Inclusion and Sustainability agenda.
  • Manage the recruitment and resourcing strategies for the entire center.
  • Nurture a positive working environment and apply the company's continuous listening strategy effectively.
  • Oversee and manage a performance appraisal system that drives high performance, take the lead on retention and succession planning strategies.
  • Maintain pay plan and benefits program collaborating with the external providers.
  • Drive and monitor effective and practical people development and training solutions.
  • Manage HR communications to employees, managers and stakeholders.
  • Accurately diagnose organizational issues, develop solutions, and implement action plans in the SSC by coaching and supporting functional heads and managers.
  • Provide advice and support employees, management, senior leadership and stakeholders in all type of HR questions related to SSC population.
  • Ensure legal compliance throughout human resource management and coach the leadership in terms of local legal needs.
  • Bridge management and employee relations by addressing demands, grievances etc.
  • Liaise with local and government authorities for any HR, Social Security, other employment issues.
  • Managing continued HR projects on demand.

The Successful Applicant


  • Minimum 5 years' experience within a HR Management role in a multinational environment, multifunctional teams and matrix organizations. In-depth knowledge of HR best practices and HR budget management.
  • HR management & business partnership experience in an SSC environment will be highly valuated.
  • People management experience is a must.
  • Demonstrable experience with HR metrics & KPIs.
  • Proven record of successful delivery of results and understand the need for an assertive and strategic approach to HR to support business needs.
  • Strong transformation experience, adaptive and responsive to waves of change internally and externally.

Soft skills:

  • Strong and communication skills combined with an ability to motivate varied employee communities.
  • Intercultural sensitivity.
  • Accuracy and excellent quality management skills.
  • Ability to engage stakeholders by building relationships and concise presentation skills.
  • Competence to build and effectively manage interpersonal relationships at all levels of the company.
  • Ability to foster healthy employee relations.
  • Resilience and drive.


Fluency in English and Spanish (written and spoken), any other language skill is a plus.

What's on Offer

Great opportunity in a fast-pace and dynamic working environment.

Adela Villaverde
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Job summary

Human Resources
Human Resources Subsector
Professional Services & Consultancy
Barcelona Region
Contract type
Consultant name
Adela Villaverde
Job reference

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