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Market Operations Director

Hong Kong, Asia Pacific Permanent View Job Description
The Market Operations Director provides support to clients and internal teams. This includes guiding Associates and Specialists, overseeing complex operational decisions, and serving as a senior liaison to clients, regulators, auditors, and leadership. In addition to real-time issue resolution, the Director contributes to the evolution of policies, procedures, tools, and operational infrastructure
  • Excellent career path
  • Dynamic and driven culture

About Our Client

Our client provides a world-class trading platform built in partnership with leading financial institutions.

Job Description

As a Market Operations Director, your main responsibilities will include:

  • Deliver senior technical and non‑technical support to market participants-including FCMs, clearing banks, and industry partners-on market access and platform usage.
  • Monitor system integrity and maintain control of the trading environment.
  • Maintain listed event contracts and ensure accurate product specifications, trading parameters, and settlement terms.
  • Analyze logs and packet captures to diagnose latency or execution issues.
  • Lead daily clearing and settlement processes, including reconciliations, cash movements, and exception management.
  • Manage the full clearing lifecycle: positions, collateral, and delivery.
  • Design and maintain automation scripts to streamline operations.
  • Maintain and improve user-facing technical documentation (e.g., FIX specs, connectivity guides).
  • Serve as a subject matter expert on FIX Protocol, supporting certifications and new connections.
  • Coordinate user feedback and escalate critical system issues to engineering teams.
  • Collaborate closely with Technology Operations, Product, Sales, QA, Compliance, and Regulatory teams.
  • Oversee fulfillment of daily operational and control procedures

The Successful Applicant

A successful Market Operations Director should have:

  • Bachelor's degree in economics, finance, computer science, math, information systems, or equivalent experience.
  • 8+ years in a technically focused operations or systems engineering role within a derivatives exchange, clearing house, market maker, or FCM.
  • Strong understanding of electronic trading systems, reference data, matching engines, and market connectivity.
  • Fluency in FIX Protocol and FIX log interpretation.
  • Deep practitioner knowledge of derivatives trading, clearing, settlement, margining, and collateral management.
  • Familiarity with CFTC regulations for DCMs and DCOs.
  • Ability to independently research and resolve complex operational issues.
  • Experience with trade management and reconciliation systems (e.g., GMI, Calypso, SmartStream, TT).
  • Basic Python skills for scripting and process automation.
  • Proficiency using Python or SQL to analyze large datasets.



What's on Offer

  • Competitive salary
  • Comprehensive medical benefits to ensure your well-being.
  • Performance-based bonus scheme.
  • Collaborative work environment that fosters innovation.



If you are ready to take the next step in your career as a Market Operations Director, apply now to join a large organization that values excellence and innovation.

Contact
Nicole Lui
Quote job ref
JN-022026-6955979

Job summary

Function
Operational & General Management
Subsector
Operational & General Management Subsector
Industry
Technology Media & Telecoms
Location
Hong Kong
Contract type
Permanent
Consultant name
Nicole Lui
Job reference
JN-022026-6955979

About Page Executive

Page Executive are inclusive Recruiters and Hirers, as reflected in our Clear Assured Platinum Standard Accreditation from the Clear Company. We are passionate about attracting diverse talent and are committed to ensuring our processes are inclusive and supportive.