Branch Managing Director

Brisbane, South East Permanent View Job Description
This opportunity will suit a commercially astute executive who can lead and grow the Australian operation of a global, purpose-led travel business, with full accountability for revenue, profitability, customer outcomes and team performance.
  • Lead the Australian business through high-growth phase
  • Own P&L and drive strategy, culture, growth and performance.

About Our Client

Our client is an award-winning international tour operator specialising in culturally immersive travel experiences across Japan and Asia through a portfolio of highly regarded travel brands. Founded in 2000, the business has evolved from an entrepreneurial start-up into a global organisation with operations spanning the UK, USA, Australia and Japan. Backed by private equity investment and guided by a strong commitment to sustainability, customer experience and positive impact, the organisation is entering an exciting phase of growth and continues to strengthen its position as a leader in experiential travel. With approximately 300 employees globally and around 40 team members in the Brisbane office, the business offers a rare opportunity for an accomplished executive to lead the performance, growth and continued success of its Australian operation.

Job Description

As Branch Managing Director (Australia), you will be responsible for the overall commercial performance, leadership and operating health of the Australian business. Reporting to the Chief Commercial Officer in the UK and serving as the senior leader for the Australian branch, you will lead the execution of local strategy while aligning with global business objectives. You will hold accountability for revenue growth, profitability, customer outcomes, team engagement and operational excellence.As Branch Managing Director, you will:

  • Lead the Australian branch with full accountability for commercial performance, including bookings, revenue, profit, conversion, productivity and customer outcomes.
  • Develop and execute the annual business plan and budget, ensuring alignment with broader organisational objectives.
  • Drive growth through effective leadership of sales, trade partnerships, marketing and customer experience functions.
  • Build, coach and inspire a high-performing leadership team, creating a culture of accountability, collaboration and continuous improvement.
  • Utilise market intelligence, customer insights and data-driven decision making to identify opportunities, optimise performance and manage risk.
  • Partner closely with global leadership to ensure Australian market insights influence strategic decisions.
  • Represent the organisation externally with key industry stakeholders, trade partners, business groups and professional advisers.
  • Champion the company's values-led culture, sustainability agenda and positive impact initiatives.
  • Ensure compliance, governance and operational controls are effectively managed across the Australian entity.

This role provides the opportunity to combine strategic leadership with hands-on execution in a business where growth, customer experience and purpose are equally important.

The Successful Applicant

You are an accomplished commercial leader who combines strategic thinking with a pragmatic and hands-on leadership style. You have a proven ability to drive growth, build high-performing teams and lead organisations through periods of transformation and increasing complexity. You will bring:

  • Proven experience leading a comparable or larger business with full P&L accountability and a track record of delivering sustainable growth.
  • Senior leadership experience within customer-centric, service-led organisations.
  • Strong sales and marketing leadership capability, including customer acquisition, partnership development and commercial growth initiatives.
  • Experience operating within complex multinational organisations, balancing local accountability with global priorities.
  • The ability to influence senior stakeholders including executive leaders, board members and investors.
  • Demonstrated success leading growth, organisational transformation and commercial improvement initiatives.
  • Strong commercial acumen across revenue growth, profitability, operational performance and customer outcomes.
  • Exceptional communication, stakeholder management and leadership skills.
  • An entrepreneurial mindset combined with the ability to translate strategy into effective execution.
  • A passion for travel and alignment with a purpose-led culture.



Experience within travel, tourism, hospitality, lifestyle, membership, loyalty or other experience-led service industries will be highly regarded. Travel industry experience is advantageous but not essential.

What’s on Offer

This is a rare opportunity to lead the Australian business of a highly regarded international travel organisation at a pivotal stage of growth. Backed by an experienced leadership team, a differentiated customer proposition and ambitious expansion plans, you will have the opportunity to shape the future direction of the Australian operation while contributing to the continued success of a globally recognised brand. A highly competitive executive remuneration package is on offer, including:

  • Base salary plus superannuation plus short-term performance bonus.
  • Participation in the Management Incentive Programme (LTI).
  • Flexible and hybrid working arrangements.
  • Additional leave benefits and volunteering leave.



Contact
Molly Green
Quote job ref
JN-082026-7092153

Job summary

Function
CEO – Chief Executive Officer
Subsector
CEO – Chief Executive Officer Subsector
Industry
Travel Leisure & Hospitality
Location
Brisbane
Contract type
Permanent
Consultant name
Molly Green
Job reference
JN-082026-7092153

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