Back to search

Operations Director

Harlow, East of England Permanent View Job Description
As an Operations Director in the retail industry, based in Essex and occasional travel to London, you'll oversee and optimise logistics operations to ensure smooth and efficient processes. Your role will play a key part in driving effective operations and supporting the business in meeting its goals.
  • Board level position - luxury brand retail - supply chain & logistics
  • Market leading brand - strategic and operations focused position

About Our Client

Luxury omni-channel retailer who are marketing leading within their sector.

Job Description

Job Summary:

Leading a team of approximately 100-120 colleagues, the Director of Operations oversees all supply chain, warehousing, distribution, transport, customer fulfilment, planning, and inventory management activities, ensuring exceptional service delivery whilst driving operational efficiency, cost optimisation and continuous improvement.

Main internal relations of this position: Sales, Marketing, Digital & E-comm, Finance, IT, UK Leadership Team, People & Culture, Global Supply Chain & Distribution Teams and Internal Auditors.

Main external relations of this position: Third Party Logistics Providers, Transport & Carrier Partners, Technology Providers, Retail Customers, Suppliers & Regulatory Authorities.

Key figures and Business figures:

- Annual business revenue supported: £110 million

- Operational budget responsibility: £10 million

- 116,000 square foot distribution facility

- Inventory valued up to £18 million

- Approximately 11 million units picked, packed and shipped annually

- Kitting operation producing approximately 700,000 promotional and gift sets, incorporating over 3 million individual units each year

The Successful Applicant

Excellent relationship management with the natural ability to provide leadership and mentoring.

- Background as a Senior Supply Chain Leader, working within a corporate, complex based organisation.

- Demonstrated experience of Managing a Warehouse is essential.

- Excellent verbal and written communication skills.

- Strong interpersonal skills with the ability to influence and build strong business relationships.

- Experience of interpreting complex data sets with the ability to translate into purposeful communications.

- High level of organisational and planning skills with attention to detail.

- Highly creative with excellent problem-solving skills.

What’s on Offer

Competitive salary

Travel allowance

Senior leadership bonus scheme

Contact
Ben Carr
Quote job ref
JN-082026-7084356

Job summary

Function
Procurement & Supply Chain
Subsector
Procurement & Supply Chain Subsector
Industry
Consumer & Retail
Location
Harlow
Contract type
Permanent
Consultant name
Ben Carr
Job reference
JN-082026-7084356
Black and white portrait of a person with short hair, wearing a suit jacket, looking directly at the camera.
Page Executive
Ben Carr LinkedIn
Partner

Ben is a Partner based in the UK, specialising in the Logistics & Transportation sector. He specialises in a diverse array of roles across both operational and commercial functions. His experience spans areas such as warehousing, contract logistics, ...

Read more about Ben Carr

About Page Executive

Page Executive are inclusive Recruiters and Hirers, as reflected in our Clear Assured Platinum Standard Accreditation from the Clear Company. We are passionate about attracting diverse talent and are committed to ensuring our processes are inclusive and supportive.