Regional Service Director - Europe (Industrial Services)

Katowice, Silesia Permanent View Job Description
For our Client, an international industrial group, we are seeking a Regional Service Director - Europe to lead the transformation towards a service-led business model. This strategic role focuses on building a European hub in Poland, driving operational excellence, and managing service growth and performance across multiple markets.
  • Lead European service transformation and centralization
  • Own P&L and drive profitable service growth

About Our Client

For our Client, an international industrial group with strong technological and service capabilities, we are seeking an experienced leader to take on the role of Regional Service Director - Europe.

This is a strategically important position that will play a key role in transforming the company from a production-driven organization into a service-led business. The role is closely linked to the creation of a European operational hub in Poland and combines responsibility for business transformation, operational excellence, financial performance, and service growth across multiple European markets.

Job Description

  • Develop and implement the target European operating model for industrial services
  • Lead the transformation from a decentralized, country-based structure to a centralized operational hub in Poland
  • Manage service operations across multiple European countries, including Central & Eastern Europe, the DACH region, and selected Western European markets
  • Integrate processes, technologies, and teams into a unified end-to-end operating model
  • Define and implement operational KPIs, governance frameworks, and performance standards
  • Take full ownership of regional P&L performance, including profitability improvement, cost optimization, and working capital management
  • Drive sustainable growth of the service business and identify new high-value-added growth opportunities
  • Support strategic decisions regarding the service portfolio, investment priorities, and resource allocation
  • Lead centralization initiatives across operations, supply chain, aftersales, and selected shared service functions
  • Drive change management initiatives and build engagement across a multicultural organization
  • Build, develop, and scale a high-performing international service organization
  • Collaborate closely with European and global leadership teams to support the company's long-term growth strategy

The Successful Applicant

  • Extensive leadership experience in industrial services, operations management, or business unit leadership
  • Proven track record of leading complex business transformations, including centralization initiatives, operating model redesign, or business model shifts
  • Experience managing multi-country operations within an international environment
  • Strong understanding of industrial service operations, such as maintenance, repair, coatings, aftermarket, or lifecycle services
  • Demonstrated experience with full P&L responsibility and making business decisions based on financial and operational performance metrics
  • Proven ability to build, optimize, and scale operational processes and performance management systems
  • Strong leadership and people management capabilities, including experience leading organizations through change
  • Excellent analytical, strategic, and critical thinking skills Fluency in English and Polish
  • Willingness to travel across Europe as required

What's on Offer

  • A key leadership position within a growing European industrial organization
  • A unique opportunity to shape and execute a major business transformation program
  • Direct impact on the development of a service-led business model across Europe
  • The opportunity to build and lead a European operational hub based in Poland
  • Close cooperation with senior European and global leadership teams
  • A long-term, high-impact strategic project with significant growth potential
  • Competitive executive-level compensation package
  • An international, dynamic, and entrepreneurial working environment
Contact
Martyna Sudomir
Quote job ref
JN-062026-7045319

Job summary

Function
Operational & General Management
Subsector
Operational & General Management Subsector
Industry
Industrial
Location
Katowice
Contract type
Permanent
Consultant name
Martyna Sudomir
Job reference
JN-062026-7045319

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