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This is a rare and exciting opportunity to step into a Regional Director role within the BPO services industry, focused on the public sector. With full P&L responsibility you will shape the regional strategy, driving operational excellence, and leading teams to deliver meaningful impact across public service delivery.
Develop and execute the company's business strategies in order to attain the goals of the board and shareholders. Provide strategic advice to the board and the Chairman to facilitate an accurate view of the company's future.
As part of the Executive Team, the Chief Operating Officer will lead all operational functions across customer delivery, support, HSQ, field operations, logistics, network operations, and the customer journey.
The Global Operational Excellence Director will lead initiatives to enhance operational efficiency across multiple functions and multiple sites for a niche pharmaceutical company. This role requires strong expertise in operational improvement strategies and a proven ability to drive impactful results through leadership.
The Country Head Mexico will lead the organization's initiatives, ensuring impactful execution and strategic alignment within the not-for-profit sector.
COO is a critical leadership role that ensures company´s operational functions are efficient, scalable, and aligned with the organization's strategic goals. By overseeing IT, Underwriting & Policy Management, and claims management, the COO drives operational excellence, fosters cross-functional collaboration, and delivers exceptional customer and broker experiences.
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