Country Manager Confidential

Santiago, Santiago Metropolitan Region Permanent View Job Description
Lead and grow Chile operations, driving commercial performance, operational excellence, and sustainable growth.Define and execute strategy while building high-performing teams.
  • Lead the strategy, growth, and performance of a high-impact national operation
  • Drive business transformation within a leading international organization

About Our Client

Our client is a leading international consumer services organization operating across complex, multi-site environments. As part of its continued growth in Latin America, the company is seeking a Country Manager to lead and develop its operations in Chile.

Job Description

The Country Manager will be responsible for leading the overall business strategy and performance of the Chilean operation, ensuring sustainable growth, operational excellence, and the achievement of financial and commercial objectives.

General Management & Financial Performance

  • Assume responsibility for the country's P&L and overall business performance.
  • Define and execute plans to achieve revenue, profitability, and cash flow objectives.
  • Monitor financial and operational KPIs and implement corrective actions when required.
  • Drive productivity, efficiency, and continuous improvement initiatives across the organization.



Strategy & Business Development

  • Develop and implement the local business strategy in alignment with corporate objectives.
  • Identify and capture new growth opportunities within the market.
  • Lead major commercial initiatives, partnerships, contract negotiations, and business development projects.
  • Build and maintain strong relationships with key stakeholders and strategic partners.
  • Contribute to expansion and investment initiatives as appropriate.



Leadership & Talent Management

  • Lead, develop, and inspire a high-performing leadership team.
  • Foster a culture of accountability, collaboration, and performance excellence.
  • Strengthen organizational capabilities and drive talent development initiatives.
  • Ensure succession planning for critical positions within the organization.



Operational Excellence

  • Ensure the consistent delivery of high operational standards across all activities.
  • Oversee business continuity, risk management, compliance, and governance processes.
  • Promote a strong culture of safety, integrity, and operational discipline.
  • Drive customer-focused initiatives that enhance service quality and business performance.



Commercial & Customer Growth

  • Lead the commercial strategy and sales performance agenda.
  • Identify opportunities to optimize revenue streams and profitability.
  • Monitor market trends, competitive dynamics, and customer needs.
  • Promote innovation and continuous improvement to enhance customer experience.



External Representation

  • Represent the company with external stakeholders, institutional partners, and industry organizations.
  • Build and maintain strong relationships that support the company's growth and reputation.
  • Collaborate closely with regional and global teams to ensure strategic alignment.



The Successful Applicant

Education

  • Degree in Business Administration, Economics, Finance, Engineering, or a related discipline.
  • MBA or equivalent postgraduate qualification is an advantage.



Experience

  • Minimum of 10 years of professional experience, including significant leadership responsibilities.
  • Demonstrated success in delivering sustainable business growth and financial results.
  • Experience managing multi-site operations and complex business environments.
  • Background in consumer-facing industries, services, retail, hospitality, food & beverage, or other operationally intensive sectors is desirable.
  • Experience working within international and multicultural environments.



Skills & Competencies

  • Fluent in Spanish and English.
  • Strong financial and commercial acumen, including P&L management.
  • Ability to define strategic priorities and translate them into measurable business outcomes.
  • Inspirational leadership and people development capabilities.
  • Strong stakeholder management, negotiation, and influencing skills.
  • Entrepreneurial mindset with a hands-on, results-oriented approach.
  • High level of adaptability, resilience, and execution capability.

What’s on Offer

  • Opportunity to lead a strategically important business operation with significant impact and visibility.
  • Exposure to regional and global stakeholders within a growing international organization.
  • Dynamic, entrepreneurial and multicultural environment with strong opportunities for leadership and career development.
Contact
Carolina Soto
Quote job ref
JN-112026-7139806

Job summary

Function
Operational & General Management
Subsector
Operational & General Management Subsector
Industry
Consumer & Retail
Location
Santiago
Contract type
Permanent
Consultant name
Carolina Soto
Job reference
JN-112026-7139806

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