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Global Service Excellence Leader

Spain, Europe Permanent View Job Description
Page Executive is partnering with a global industrial technology company seeking an experienced executive to lead and transform its international services organization.This role represents a unique opportunity to shape the future of a global service operation, bringing fresh leadership, developing high-performing teams, and driving the next phase of organisational growth.
  • Global Service Excellence Leader
  • An exciting opportunity to lead a global services organisation.

About Our Client

Global industrial company.

Job Description

  • Define and execute the global services strategy in alignment with the company's growth objectives.
  • Lead and develop an international leadership team, fostering a culture of performance, accountability and continuous improvement.
  • Drive organisational effectiveness and scalability across a large, geographically dispersed services function.
  • Ensure strong alignment between service operations, commercial teams and customer success objectives.
  • Establish and monitor key performance indicators (KPIs) to enhance operational performance and customer experience.
  • Oversee service agreements, support models and customer-facing service delivery frameworks.
  • Identify opportunities to improve efficiency, service quality and long-term customer value.
  • Act as a strategic partner to senior leadership on matters relating to customer support and service operations.

The Successful Applicant

We are interested in speaking with executives who combine deep technical credibility with strong commercial and leadership capabilities.

The ideal candidate will bring:

  • Extensive leadership experience within global service organisations.
  • Background in industrial equipment, automation, engineered systems or related technology-driven environments.
  • Experience managing large, international and multi-layered service teams.
  • Engineering degree or equivalent technical foundation.
  • Proven ability to lead organisational transformation and talent development initiatives.
  • Strong strategic mindset combined with a hands-on understanding of service operations.
  • Ability to engage effectively with highly technical field-based teams while operating confidently at Board and Executive Committee level.
  • Strong business acumen and customer-oriented leadership style.

What’s on Offer

Great opportunity

Contact
Maria Amparo Casillas
Quote job ref
JN-102026-7119625

Job summary

Function
Engineering & Manufacturing
Subsector
Engineering & Manufacturing Subsector
Industry
Industrial
Location
Spain
Contract type
Permanent
Consultant name
Maria Amparo Casillas
Job reference
JN-102026-7119625

About Page Executive

Page Executive are inclusive Recruiters and Hirers, as reflected in our Clear Assured Platinum Standard Accreditation from the Clear Company. We are passionate about attracting diverse talent and are committed to ensuring our processes are inclusive and supportive.