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In March 2019, Page Executive organized a 2nd debate in Warsaw for Banking Shared Service Center Heads and HR leaders to discuss topics regarding this dynamically growing industry. The event was led by Mariusz Grendowicz, one of the most prominent bankers in Poland and hosted by Iwona Dudzińska, Citi Managing Director, at their premises. Agnieszka Kulikowska, Partner in Page Executive, facilitated the discussion.
One of the best things about the Shared Services Centre (SSC) sector in Poland is the value placed on diversity and inclusion. Companies in the SSC sector are proud that employees can bring their whole self to work, regardless of their religion or sexuality and no matter who they are. Businesses want to benefit from each individual’s experience and firmly believe everyone should have an equal voice.
At a round-table organized by NatWest between CEOs and other executives in Warsaw in April 2019, inclusiveness towards LGBT people was discussed. Business leaders brainstormed ways they could campaign from the top down in relation to LGBT issues. The importance that everyone's voices are heard was very clear. As Neil Walker, Head of NatWest Poland, explains, there is also a real need to change the conversation around disability. Disabilities should never be seen as a stigma, but as a gift that helps people and companies learn and grow.
The round-table recognized that change begins with every employee, which is why many SSCs in Poland have set up employee-led networks. At NatWest Poland, they have nine themed networks, ranging from multicultural and LGBT to women in industry and the environment. Networks like these help employees bring fresh ideas that can change the way companies work and, eventually, contribute to making change in society as a whole. The SSC sector in Poland is leading the way forward in diversity and inclusion.
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Agnieszka KulikowskaPage Executive PartnerT: +48 22 319 3017E: AgnieszkaKulikowska@pageexecutive.com
Agnieszka currently leads the Financial Services, Shared Services and Human Resources practices in Poland. She has successfully conducted over 110 executive search assignments on Regional (CEE, EMEA), local Board and Director levels among a total of over 260 recruitment projects since joining PageGroup in 2007.
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