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Agility is the new keyword in the post-Covid era. With 93% of companies claiming that their very survival is in danger from operating systems that are too slow, they need to free up their workforce from cumbersome back-office processes to scale ahead.
This is why many multinational companies are setting up Global Business Services at one of their locations. By consolidating various organisational and administrative silos under one roof, capacity for automisation is increased and new capabilities and innovation are more easily introduced.
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Over the past decades, the best companies have shifted from employing a local Shared Services Centre to Global Business Services model. Why? Because their focus has evolved from one of cost saving to that of value for money, without sacrificing on quality and service.
In 2022, research shows that with the right set-up and talent pool, Global Business Services provide a consistently improved 360-degree experience – for your employees, your suppliers and ultimately your customers.
In short, by setting-up dedicated Global Business Services and investing in the right workforce organisations can:
Working in a time zone aligned to both the US and Canada, Global Business Services based in LATAM operate within close connection to American markets, both geographically and by daily connecting flights.
With more than a million IT graduates every year, the LATAM market is proving to be an advantageous region to scout for quality-trained technologists, technicians, data and information managers, finance professionals and customer service agents.
PageGroup’s recruitment outsourcing provider and high-volume hiring expert, Page Outsourcing is at the forefront of global business trends. With a mission to innovate, think globally and act regionally, Page Outsourcing creates tailormade and agile recruitment solutions to reach your business objectives. With a combination of cutting-edge technology and a human-centric approach, Page Outsourcing can assist in sourcing the right mix to operate efficient and cost-effective Global Business Services for your company.
Download the infographic on the benefits of operating a Global Business Service and why LATAM is the best location to support businesses based in North America.
