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The Future of Banking: Sophisticated Roles
In March 2019, Page Executive organized a 2nd debate in Warsaw for Banking Shared Service Center Heads and HR leaders to discuss topics regarding this dynamically growing industry. The event was led by Mariusz Grendowicz, one of the most prominent bankers in Poland and hosted by Iwona Dudzińska, Citi Managing Director, at their premises. Agnieszka Kulikowska, Partner in Page Executive, facilitated the discussion.
Sophisticated Roles in a Growing Market
Poland continues to be one of the most attractive countries for international investments. Jobs in the Business Services Sector (Shared Services Sector) have increased to almost 300,000 employees over the past 9 years, representing around 1,200 companies (Polish and international), of which 83 are part of the Fortune Global 500.
In particular, there has been growth in the global banking and financial institution centres which provide banking services from Poland to their clients across the globe. Sophistication has increased, moving the industry from standard banking operations to more complex roles such as end-to-end processes, reengineering, automation, digitalisation, and structured finance products.
An example of these opportunities can be seen with Citigroup. Citigroup employs around 4,500 people, speaks 29 languages and delivers services to 96 countries. They offer markets and securities operations, treasury and trade Solutions, KYC, anti-money laundering, private banking and technology services. Poland is certainly helping shape the business ecosystem for the future.
Agnieszka currently leads the Financial Services, Shared Services and Human Resources practices in Poland. She has successfully conducted over 110 executive search assignments on Regional (CEE, EMEA), local Board and Director levels among a total of over 260 recruitment projects since joining PageGroup.